Codes of Conduct – An Approach to Reducing Workplace Violence

Last year, Massachusetts health care workers faced a threat, verbal abuse or a physical assault every 38 minutes on average. A report on the situation summarized it with one word: untenable. The report also recommended a new patient and visitor Code of Conduct to help promote a safe and respectful environment. Today’s episode features three Bay State health care leaders who endorse the idea. For more information on The Massachusetts Health and Hospital Association and AHA's Hospitals Against Violence resources please visit https://www.mhalink.org/ and www.aha.org/HAV.