Peer Support and Building an Infrastructure of Employee Mental Wellness

For many clinicians the pressure of treating a never-ending line of patients can be stressful. The COVID pandemic has been a health care game changer, and its lasting effect on care teams accelerated issues like burnout and the need to address well-being. In this conversation, Suzanne Bentley, M.D., chief wellness officer and director of simulation, innovation and research at the New York City Health and Hospitals Elmhurst, discusses the critical role that their peer support program played in employee mental health and the impact of building infrastructure focused on the well-being of staff.